Product Questions

Where are your products made? 

Connate upholstered and wood furniture are all made in Los Angeles, California, USA. Stone is sourced locally in Los Angeles, but is from Italy or Spain, and fabricated in Los Angeles, California, USA.

Select stone pieces and objects are made in Italy, due to the complexity of the design and skill of the artisans. 

What is lead-time of products? 

For items made in Los Angeles, CA, the Lead-time is 15 to 25 weeks. For items made in Italy, the Lead-Time is 25 weeks. When you place your order we will inform you of the estimated completion date.

Trade Questions

Do you offer Trade discount?

Yes, if you apply for Trade Membership you receive access to our Connate House™ Membership Program FOR FREE. This gives you special product pricing, access to events and social gatherings, and a curated gift each year.*

What is Trade Discount? 

We offer Trade discount of 20% off retail price, through our Connate House™ Membership.

Delivery Questions

How are goods delivered? 

All Connate products are delivered via white glove service, which is separate from product cost and managed by a third-party as order if being completed. Your estimate shipping cost is calculated at checkout. 


Can I coordinate my own delivery?

Yes, you can. Ideally this is for local delivery only in Los Angeles, CA.

Please contact us at prior to checkout if you wish to coordinate your own delivery.

Membership Questions

What is included with membership? 

Our Connate House™ membership provides 20% off Connate products, and allows access to our social club where you will be invited to events, pop-up showrooms, and curated gifts.

When is Membership Billed? 

It is a yearly subscription. With our curated gifts and thoughtful events you will enjoy being a member each year. It will continue to evolve as we build the program.